Delivery Timeframe
Our aim is to deliver your order as quickly as possible. Delivery times depend on the pickup location you have chosen. Standard delivery is usually within 1-5 business days of order confirmation, depending on your location, via GLS courier service.
Shipping Cost
Standard shipping: 10 RON, and free for orders over 250 RON.
Notification of Delays
Please note that orders placed during the weekend or on (official) holidays, will be processed on the next working day. There may be a minor delay due to high demand, during holidays or discount periods.
Carrier options
Standard delivery: GLS
Your order can be shipped to the address you provide during checkout (home, work, etc.) via GLS courier services.
Delivery location options
Alternatively, you can choose, during checkout, to pick it up from one of our stores.
The list of stores offering this service can be found here.
IN-STORE PICKUP
You have the option to collect your order from one of our Calvin Klein stores.
When completing your order, simply select the Calvin Klein store you wish to visit to pick up your parcel.
To collect your parcel in-store, you will need to present your order confirmation email along with a valid form of identification.
Your parcel will remain available for pickup in-store for 5 business days from the day you receive the pickup confirmation email. If you are unable to collect it within this period, your order will be cancelled, and the selected products will be released.
You can view the full network of our stores offering the Click & Collect service here.
Orders, or parts of them, may be cancelled by our system for various reasons. Possible reasons include:
If your order is cancelled, you will receive an email notification. You will not be charged for any cancelled items. If the cancellation occurs after payment due to stock unavailability, the amount will be refunded using the same payment method used for the purchase.
Once an order has been cancelled, it must be placed again through our website. If you are interested in purchasing items similar to those unavailable, please contact our Customer Service team.
Our online store processes and ships orders exclusively within Romania.
Deliveries can be made to all regions of Romania. We always strive to deliver your orders quickly and safely.
Shopping at www.calvinklein.ro is simple and fast.
Once you complete your order, you will receive an email at the address you provided, informing you about the status of your order. Sometimes, these emails end up in spam, so make sure to check your spam box or add us to your spam exceptions. Keep these emails so you can refer back to them if needed.
Below are some examples of the emails you may receive:
In the “My Account” section, you can check the status of your order, which will be one of the following:
You can easily check the status of your order:
When you click “My Account”, you will be asked to log in using your email and password. Once logged in, your order history will be available, showing information about your current as well as previous orders.
Effective January 13, 2026, the operations of the Romanian Calvin Klein website were transferred to us (SARKK S.A.).
What does this mean for you?
From January 13, 2026 onwards:
What about orders placed before January 13, 2026?
If you placed an order before January 13, 2026, it will be handled by Calvin Klein (PVH). For any questions or support related to these orders, please contact them at: service.eu@calvinklein.com
What happens with your promo codes?
Any promo code issued for use on the Romanian Calvin Klein website were valid until January 12, 2026. After this date, they have all been deactivated.
What happens with your personal data?
Your personal data was not and will not be transferred to us (SARKK S.A.) as part of this transition. Unless required or permitted by law, your data will be deleted by Calvin Klein (PVH) in accordance with applicable data protection regulations.
We are available Monday – Friday: 10AM – 6PM CET.